FAQs or Frequently Asked Questions

How do I make an appointment?

Please call the MCHO office at (805) 735-1155

You will need the following information:  Your (patient) name, phone number, and insurance information, your referring doctor's name and phone number, diagnosis, date of diagnosis, how diagnosis was made (a lab report), what treatment, if any has been given to date and over what time period.

How do I get to Mid County Hematology & Oncology offices?

Just one blocks West of the new Lompoc Valley Medical Center near the junction of HWY 1 and Ocean.  We are in the new Lompoc Oncology Medical Center, Suite 102 (in the rear)

How do I pay for treatment?

Our staff is trained to help you anticipate and plan for payment of services.  The patient ultimately holds full responsibility for ensuring that payment is made.  We will help you navigate the steps in the process as easily as possible.  Please bring all of your insurance cards and a photo ID to each and every appointment.

If your insurance is of the "managed care" type (POS, PPO, or HMO), check with your insurance company for any special instructions or pre-approvals that may be necessary for them to pay for your treatments at MCHO.  It is important for you to do some of this advance work before you arrive for consultation and/or treatment.  Each insurer has different rules and regulations.

I have questions about my insurance or billing

Please contact our business office at (805) 735-0030

What is chemotherapy?

Mid County Hematology & Oncology specializes in Medical oncology, often referred to as chemotherapy.  Our treatments use anti-cancer drugs to kill or reduce cancer cells.  Chemotherapy often is used in conjunction with radiation therapy and/or surgery to stop or slow the growth of cancer cells in the body.  These drugs are given through an injection or IV into a vein and travel throughout the body.  It is this systemic aspect of chemo treatments that often causes side effects, including hair loss fatigue, nausea, and other symptoms in some patients more than others.  Modern drugs and approaches have dimished these effects allowing many patients to lead relatively normal lives during therapy.